Employment
BECOME A PART OF THE
KENTUCKY SHORES TEAM!

Job Descriptions
Attraction Attendant
Attraction Attendants monitor and operate attractions safely while assuring a memorable visit for all guests.
RESPONSIBILITIES
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Greet all guests as they approach the attraction with a friendly smile and fun acknowledgement.
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Assist guest awareness or questions on how to use attraction or gam, clarify and enforce all attraction safety rules.
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Explain the attraction and rules in a fun, safe encouraging way.
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Execute your role's guest service performance standards on a daily basis and ensure they are never compromised.
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Notice opportunities and take action to facilitate social interactions with families.
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Look for moments to surprise, engage guests with enthusiasm and go above and beyond using your own authentic personality.
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Create and perform your own "signature move" and interact with guests on an ongoing basis.
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Responsible for general cleanliness of attraction and surroundings.
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Operate and monitor attraction maintaining saftey and cleanliness at all times.
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Assist guests with any special requests or special needs. Safety First.
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When safety is in doubt, refrain from allowing more guests in/on attraction and locate a manager.
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Communicate with manager/owners any necessary maintenance or repair issues.
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Follow all procedures regarding safety, injury, emergency situations that may occur while working your position.
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Be knowledgeable about all other attractions and facilities to respond with accuracy to all guest requests.
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Report any misconduct of guests and/or employees to management immediately. This includes stealing, damage of equipment/property, drug/alcohol use, etc.
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Perform other duties assigned
Arcade/Ticket Sales Attendant
Check-in guests with a welcome and friendly smile, complete the entry transaction accurately and efficiently, informing guest of safety rules such as height and age requirements and upcoming activities and promotions directing for a smooth and hassle free entry into Kentucky Shores.
RESPONSIBILITIES:
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WELCOME all incoming guests in a friendly manner (HUGE SMILES)
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Greet the guests and then make assessment of their needs and inform and recommend the best package, promotion or bundle offer.
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Answer multi-line telephone system promptly, answering all questions accurately. Taking accurate messages.
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Operate cash register, make change, process transactions accurately and in a timely manner.
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Being attentive to guest needs before they have to ask. Find ways to always say yes.
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Execute your role's performance standards on a daily basis.
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Notice opportunities and take action to facilitate social interaction with families.
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Look for moments to surprise, engage guests with enthusiasm and go beyond using your own authentic personality.
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Create and perform your signature move and interact with guests on an ongoing basis.
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Report any incidents of misconduct of customers or employees to management immediately. This includes stealing, damage of property and drug and alcohol abuse.
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Give tours of facility if needed and have knowledge of Kentucky Shores.
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Assist guest in any way possible.
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To ensure the absolute standards of Kentucky Shores
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Communicates with management to maintain supplies for information desk.
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Responsible for keeping arcade, front entrance, bathrooms, birthday party room and patio clean.
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At the end of shift, doing a count down of drawer and balancing out.
Skills
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Communication
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Customer Service
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Professionalism
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Organization
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Phone Etiquette
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Stress Management
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Ability To Handle Money
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Minor Mechanical Ability To Work With Arcade Machines. (trainable)
Party Host
Party Host creates a safe, fun and personalized birthday parties, where the birthday child is the center of attention. They ensure smiles, laughter, excitement, and positive emotions, resulting in meaningful memories that will last a lifetime.
RESPONSIBILITIES:
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Planning, organizing, personalizing, and facilitating birthday parties that deliver a safe, fun and active party for the children, value packed and hassle free for the parents.
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Welcome all party guests with a smile, and review party format and agenda with parents.
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Facilitate the party staging area while waiting for remaining guests.
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Organize game or activity to keep guests interested and having fun while waiting.
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Uncover personal favorites of the birthday child to include in the party.
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Stay with the party the entire time.
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Lead and facilitate children in safe, organized, fun, and unique games and activities.
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Interact with children and parents throughout all phases of the birthday party while being prepared for the next group to arrive.
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Prepare, assist with the smooth transition and set up of chosen attractions.
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Facilitate serving, clearing and reset of entire party room celebration.
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Ensure requested food is properly displayed and served within the party room.
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Always interact and engage with guests.
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Keep party room looking crisp, fresh and aesthetically pleasing at all times.
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Always work with safety and cleanliness as top of mind at all times.
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Finalize party balance and ensure that it is paid prior to departure of guests.
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Report any misconduct of patrons/employees to management immediately. This includes stealing, damaging of equipment or drug or alcohol use.
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Notice opportunities to take action to facilitate social interactions with families.
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Look for moments to perform your signature move and interact with guests on a regular basis.
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Perform other duties as required.
SKILLS
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Leadership Capabilities
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Customer Service
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Professionalism
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Positive Communication
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Energetic
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Time Management
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Creativity
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Organization
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Planning
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Enthusiastic